Digital Diplomacy Through Online Events

(Originally published March 2015 in the Streaming Media Super Guide) For the U.S. Department of State’s Bureau of International Information Programs (IIP), “connecting people with policy” is more than just their tag line. IIP is charged with conducting outreach to foreign audiences, and it uses tools that allow for a truly free…

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The Obama Approach: How Live Chat is Building Brands

(Originally published on: dx3canada.com) President Obama’s July Twitter Town Hall meeting allowed him to connect with an entire country while dialoguing with individuals and it all happened live. Obama received over 70,000 tweeted questions, many of which came from people on mobile devices. Near the end of the event, tweets…

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